Verify Your 33ok Account
Verification on 33ok is how we make sure your balance stays yours. When prompted, you submit a copy of a valid national ID — your NID card is the most straightforward option — along with a confirmation that the wallet number on file belongs to you. The process runs through your account settings and is usually reviewed without you needing to contact
support. Completing verification also removes friction on larger cashouts, so it is worth doing before you need it rather than when a withdrawal is waiting. Our Bangladesh support team is available around the clock if a verification step is unclear.
- Locate Verification in Account Settings — Find the Identity Verification section inside your 33ok account settings and tap to begin.
- Submit Your National ID — Upload a clear photo of your NID card — front and back — so the details are readable without cropping.
- Confirm Your Wallet Number — Verify that the bKash, Nagad, or Rocket number linked to your account is the one registered in your name.
- Wait for Review — Our team reviews submissions and updates your account status — you will see the result inside your account dashboard.